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Privacy Policy

1. Information We Collect

At Lucid Fire & Security, we value the privacy of our website visitors and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website. By accessing or using our website, you consent to the practices outlined in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, or other contact details when you voluntarily provide them to us.

1.2 Usage Data: We may collect non-personal information about how you interact with our website. This may include IP addresses, browser type, referring pages, and other statistical information.

2. Use of Information

2.1 Personal Information: We use the personal information you provide to respond to inquiries, process orders, provide requested services, and communicate with you. We may also use this information to improve our website and tailor the content to better serve your needs.

2.1 Personal Information: We use the personal information you provide to respond to inquiries, process orders, provide requested services, and communicate with you. We may also use this information to improve our website and tailor the content to better serve your needs.

3. Data Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, so we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. You can manage your cookie preferences through your browser settings.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not cover the practices of those third-party websites, so we encourage you to review their privacy policies.

6. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we may have inadvertently collected information from a child, please contact us so that we can take appropriate action.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about our data practices.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at hello@lucidfs.co.uk.