Welcome to Lucid, your trusted partner in providing comprehensive Nurse Call Systems solutions for both private and public sector healthcare premises. At Lucid, we understand the critical importance of efficient communication and timely response within healthcare facilities. That's why we specialise in the installation, servicing, and maintenance of Nurse Call Systems that are tailored to meet the unique needs of healthcare environments.

Our dedicated team takes immense pride in offering a wide range of maintenance options to ensure the seamless operation of your Nurse Call Systems. From weekly and monthly checks to more extensive quarterly, bi-annual, and annual inspections, we leave no room for compromise in maintaining the reliability and functionality of your systems. Through our proactive approach, we guarantee compliance with healthcare regulations and industry standards, providing you with complete peace of mind.

At Lucid, we prioritise customer satisfaction and transparency. Following each maintenance check, we provide our valued customers with a detailed report, offering insights into the status of your Nurse Call Systems and any actions taken during the maintenance process. This comprehensive report empowers you to stay informed about the system's performance and make well-informed decisions to enhance patient care and communication efficiency.

In addition to our meticulous maintenance services, we go above and beyond to ensure continuous support and security. With our NSI Gold accredited Alarm Receiving Centre (ARC), we offer a cutting-edge 24/7 nurse call monitoring service. Your healthcare facility remains under constant surveillance, and our expert team is always ready to respond swiftly to any urgent calls, ensuring timely assistance and care for patients and staff alike.

Lucid stands as a beacon of reliability, efficiency, and professionalism in providing Nurse Call Systems services for healthcare premises. Whether you operate a private clinic or a large public sector hospital, you can trust that your communication and care processes are in the hands of experts who prioritise the well-being of your patients and staff.

Choose Lucid as your preferred partner in Nurse Call Systems installation, servicing, and maintenance, and let us contribute to creating a seamless, secure, and compassionate healthcare environment. Your patients deserve the best care, and with Lucid, you can rest assured that we are here to support you in providing just that, 24/7.


Included Services


Nurse Call Installation

Our team of nurse call specialists can guide you to select the most suitable system for your needs. All our nurse call installations come with a standard 12-month warranty and outstanding aftercare support service. Our aftercare also includes an emergency call-out service and free telephonic support.


Nurse Call Repairs

Without regular checks, nurse call systems can develop faults over time, leading to missed emergencies, decline in care standards, and slower response times. Our adept engineers can quickly diagnose and repair faults in any nurse call system brand. Our experienced team has extensive knowledge of most nurse call systems, even those not installed by us.


Nurse Call Servicing

Consistent servicing is vital for nurse call systems. Therefore, choosing a service plan for your nurse call system is crucial. Implementing a regular service plan can prolong its lifespan and ensure efficient operation. We encourage our customers to avail our nurse call service plans, which include monthly, quarterly, bi-annual, and annual health checks, replacement parts, phone support, and exclusive access to our emergency call-out service.

Designed, Installed and Maintained By Us

Based in Belfast, we are among Northern Ireland's leading nurse call installers. We supply top-of- the-line nurse call systems to safeguard residents, patients, staff, and businesses.

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Nurse Call Wall Point

Our systems include a wall-mounted nurse call point situated near the resident's or patient's bed, enabling them to signal when they need help.


Nurse Call Toilet Pull Cord

We offer ceiling-mounted pull cord nurse call buttons that can be installed anywhere required, commonly found above a bed area or within a toilet/bathroom area.


Nurse Call Remote Button

Our hardwired nurse call remote controls allow residents or patients to keep them in their bed or attach them to their bed's side, providing a convenient method to signal for help.

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Nurse Call Alert Stations

Our nurse call systems can be set up to notify remote nurse call alert stations across the building or multiple wards. For instance, if rooms 1-10 located in ward 1 are activated, it would alert the ward 1 nurse call alert station without disturbing other wards not assigned to this particular ward.


Got a question about Nurse Call System?

Contact us today and get a significant discount (up to 25% off). We’ll call you back within 30 minutes!

What our clients say

Some thoughts about our services

Samuel Wilson

Samuel Wilson

I would highly recommend Lucid Fire & Security for CCTV I first made inquiries about having cameras installed at my house, i wasn't sure what I needed or how many, after a chat on the phone with Ross he arranged to call out and do a survey of the property he talked me through different cameras and prices, made an appointment to have them installed the boys turned up on time done an excellent job installing the system then took the time to talk me through how to work the system. First class service

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Liam McQuoid

Great company to have on board, we have 8 sites covered by lucid for both fire and monitoring security, the inspections are done like clock work, there is no problem too big or job too small for these guys. Over all they have made that part of our business very easy to manage. Keep up the great work.

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Karen Mc

Had these guys out last week to fix my faulty intruder alarm and fit cctv around my house which they also linked to my phone. Extremely professional and would highly recommend them. First class service. Thanks again

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Kris Collins

Lucid fire & security had recently fitted a alarm and camera system to my new build house, they were quick to book me in to a time that suited me, after they installed the system I was quick to inspect their work, i was very impressed to see how neat their work, even in places that weren’t visible, all cabling was straight and tidy in the loft I no this might not mean a lot to some people but it means a lot to me having think neat and tidy, will highly recommend to friends and family. Tops guys!!!!!

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Jonathan Campy

Jonathan Campy

Had this company install my CCTV system top class had 2 cameras installed and just 1 week later had someone vandalise my car was caught red handed so then got another 2 cameras installed it pays for itself even when I am away on holiday I can keep an eye on the house without worrying

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Viv Sefton

Had a fault with my alarm system and I Contacted Lucid Fire & Security, they were quick to respond and were able to fix my system immediately. Over all, very quick, efficient and professional, excellent job!!!

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